You will have to activate your account again, enter phone number and wait for automated verification process to complete, set your options (privacy settings, chat background, sounds…).Go back to your Desktop (or wherever you placed your Viber icon) and click on it to restart Viber again.Click on Clear data button (not Clear cache, that is not enough!).Go to your Settings > Apps > Downloaded Apps * > Viber.Yes! Instead of full uninstall/install cycle, all you have to do is: This is rarely gonna fix your problem and, as a final and most extreme measure, they are suggesting to completely uninstall and install Viber again. In official Viber FAQ you will find a suggestion to edit your particular Contact’s number format and instead of short format, replace them with a full country prefix version (for example: instead of 001 1234567 use + 567), then wait around 10 minutes, reboot phone and similar nonsense magic. Viber App Backup – How To Save Your Chats Before Deleting VIBER – HOW TO FIX CONTACTS SYNC ISSUE?
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